• The enrolment date is normally determined by the semester/term start date in the offer letter.
• The date of withdrawal will be the date at which a completed withdrawal form is authorised by the Campus Registrar.
• It is the student’s responsibility to formally notify the College of their withdrawal at the point at which they leave the course.

Section 2: Complete Withdrawal

• Students who completely withdraw from the College may return to their program of study and shall receive a refund in line with the mechanism set out in section 4, and additional information outlined in section 8 below.
• Once a student has accepted the offer of a place on a College program they have the right to cancel acceptance by informing the College in writing within 14 days from course start, after completing the Withdrawal & Refund Form.
• Cancellation within 14 days from course start will entitle the student to be refunded any Tuition and Exam fees paid.

Section 3: Fee Refund and Calculation

• (Fees shall be refunded to the person or organisation paying the fees and not to any third party. The Withdrawal & Refund Form must be used to apply for a refund.
• The standard mechanism for calculating fee refunds for each year of study is as follows and is dependent on a student’s course start date:
  • Within 14 work days from program starts: Tuition & Exam
  • After 14 work days from program starts: Zero
• where the course is cancelled prior to commencement due to low enrolment (the college reserves the right to cancel courses where enrolment fails to meet the required level) automatic refund of all fees
• Where a course is cancelled by the college after commencement – automatic refund of all fees (minus administration fees) will be refunded.

Section 4: Temporary Withdrawals

• Students who temporarily withdraw from the College are, by definition, expected to return within a year period. This shall be actioned after the Withdrawal & Refund Form is completed.
• The fee to be paid for the year in which a student temporarily withdraws shall be withhold by the college until the student returns.
• Refunds will not be issued for temporary withdrawals and any resulting credit will remain on the student’s account and be carried forward to the following year to count towards further fees charged.
• Where a student temporarily withdraws part way through a term, and re-enrols at the same point (during or after the same week the following year), they will be charged for any remaining study at the new fee rate, if the full fee was paid the previous year they must pay the inflationary increase for the remaining study.
• Before returning to the program, it is the student’s responsibility to make the necessary arrangements with Registry including confirming their intended return date. Registry will then communicate with Finance to ensure that the correct fee is charged for the student when returning to study.
• Students who temporarily withdraw from their studies remain liable to pay any outstanding semester fees due to the College and re-enrolment will not be permitted until outstanding fees have been paid.

Section 5: Outstanding Fee Payments

• Once a withdrawal has been actioned, the outstanding fee shall remain on the student account and shall be pursued by the College or its collection agents, which may incur additional fees.

Section 6: Conditions of Refunds

• Refund of Deposit will be granted:
  • No refund will apply where entry clearance is refused due to submission of fraudulent documents/deception.
  • In cases of exceptional mitigating circumstances (documentary evidence may be required).
• Refund of fees where a student completely withdraws:
  • In cases of exceptional mitigating circumstances (documentary evidence may be required).
  • Authorised refunds may not be paid until the College has evidence that the International student has returned to their home country (documentary evidence may be required). Please check with the International Office.
  • Authorised refunds will be made in line with the mechanism set out in section 4 above.
• Temporary withdrawals
  • Fee arrangements for those International students with authorised temporary withdrawals will be made in line with section 5 above.
• (d) In circumstances where the College is requested to make a refund by a student, in line with sections 4, 5 and 9, refunds will be issued.
• (e) No refunds will be given for students withdrawing from a pre-sessional course unless the student has withdrawn within 14 calendar days after completing the online registration process or 14 calendar days from the official course start date, whichever is later.

Section 7: Sponsored Students

• Students will be liable for fees until the College receives evidence and no refund shall be made to the student until the College has received the appropriate fee from the sponsor.
• Any overpayments from sponsors will be returned to the sponsor or carried forward to subsequent study on formal request in writing. Refunds will be calculated according to the mechanism set out in section 4 above.
• It is the student’s responsibility to ensure any agreed sponsorship of tuition fees is paid within stipulated days of the school calendar.
• In the event that a student’s sponsor withdraws sponsorship or does not pay, the tuition invoice will be issued directly to the student and must be paid in before end of semester’s final exam.